Review the details first 32
Review the details first 32

Privacy Notice

Effective from 29 April 2026

This privacy notice for aruvanvelmora-my.live (referred to as “we”, “us” or “our”) describes how we collect, retain, use and disclose (“process”) personal information when you use our services (“Services”), including when you:

  • Browse aruvanvelmora-my.live or another website that links to this notice
  • Contact or engage with us about sales, marketing or events

If you have questions about your privacy or the choices available to you, this notice is designed to provide a clear explanation. If you disagree with these practices, please do not use the Services. You may contact us at any time at [email protected].

KEY INFORMATION AT A GLANCE

The summary below highlights the main points of this privacy notice. Follow the links or review the sections that follow for complete information.

Which personal information do we collect? This depends on how you use the Services. See: Information you provide to us.

Do we handle sensitive information? No. We do not process sensitive categories of personal information.

Do we obtain information from other parties? No. The information we process is supplied directly by you.

Why do we use your information? We use it to run and enhance the Services, maintain security, communicate with you and meet legal obligations. See: How we use information.

When may information be disclosed? Disclosure is limited to specific situations and defined types of third parties. See: Information sharing.

How is information protected? We apply technical and organisational safeguards, although no system can be guaranteed completely secure. See: Security of information.

Your rights: Depending on your location, applicable privacy laws may give you rights, including rights under Malaysia's Personal Data Protection Act 2010 and, where relevant, the GDPR. See: Your privacy rights.

How can you make a request? Submit a request through aruvanvelmora-my.live/contact or contact us directly. We will handle it within the period required by applicable law.

CONTENTS

1. INFORMATION WE COLLECT

Information you give us In summary: We collect personal information that you choose to provide. You may provide information when opening an account, asking about our products, using platform features or getting in touch with us. This may include:

  • Full names
  • Phone numbers
  • Email addresses
  • Account passwords
  • Technical details, including IP address, browser and language settings, access times, crash information, device identifiers and country

Sensitive information: We do not process sensitive personal information. Please provide information that is complete, accurate and current, and tell us when your details change. Information gathered automatically In summary: Certain information is recorded automatically when you visit or use the Services. When you access our website or platform, technical information may be collected in the background. This allows us to safeguard the platform, diagnose faults and make the experience more useful. For instance, we may record the device used, pages opened and the length of a visit. As is common online, cookies and related tools may also be used to remember preferences and understand how the Services are used. Automatically collected information generally falls into these groups:

  • Log and activity information: Records such as your IP address, pages viewed, features selected, access times and error details.
  • Device information: Details about your device, operating system, browser and connection that help us improve reliability and performance.
  • Location information: An approximate, or in some cases more precise, location inferred from your IP address or device settings. Location access can normally be disabled in your browser or device, though regional and language features may then be affected.

2. HOW WE USE YOUR INFORMATION

In summary: We process information to deliver, maintain and improve the Services, communicate with you and meet our legal responsibilities. The purposes may include:

  • Opening and administering user accounts
  • Delivering services you request
  • Providing assistance and handling enquiries
  • Sending operational notices, product information and policy updates
  • Gathering feedback and explaining how the Services are used
  • Sending promotional messages according to your preferences; you can unsubscribe whenever you wish
  • Delivering advertising that may be relevant to you
  • Protecting the platform and detecting or preventing fraud
  • Reviewing usage patterns to refine the Services
  • Assessing the performance of marketing activity
  • Safeguarding important interests, including preventing serious harm

3. LEGAL GROUNDS FOR PROCESSING

In summary: We process personal information only where an appropriate legal basis applies, such as consent, contractual necessity, a legal requirement, vital interests or legitimate interests. If you are located in the European Union or United Kingdom: Under the GDPR or UK GDPR, our grounds may include:

  • Consent - You have clearly agreed to the processing and may withdraw that agreement at any time; see Withdrawal of consent.
  • Contract - Processing is needed to provide a contract or take steps requested before entering one.
  • Legitimate interests - Processing supports reasonable business activities, provided those interests do not outweigh your rights, such as service protection or relevant offers.
  • Legal obligation - Processing is required to comply with legislation or an official request.
  • Vital interests - Processing is necessary to protect a person's life or physical safety.

4. INFORMATION DISCLOSURE AND RECIPIENTS

In summary: We disclose information only where needed and generally to trusted providers. These may include hosting, analytics, customer support and authentication contractors.

  • Affiliate marketing providers
  • Registration and sign-in service providers
  • Website and product analytics providers

Other circumstances may include a business sale or transfer, Google Analytics, related companies or advertising partners.

5. EXTERNAL WEBSITES

The Services may contain links or advertisements leading to third-party websites. We do not control and are not responsible for their content or privacy policies.

6. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and comparable technologies to recognise returning users, remember settings, secure sessions and understand traffic. Browser controls allow you to restrict or remove cookies. Disabling them may prevent some parts of the website from working as intended.

7. DATA RETENTION PERIODS

Personal information is retained only for the time needed to operate the Services, satisfy legal requirements or manage disputes. Once it is no longer needed, we delete it or convert it into anonymous information.

8. INFORMATION SECURITY

We apply commonly used technical and organisational safeguards, but internet systems cannot be made entirely risk-free. You use the Services at your own risk.

9. INFORMATION ABOUT MINORS

In summary: No. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided information, please contact us so we can take steps to remove it.

10. YOUR PRIVACY RIGHTS

In summary: Depending on your location, including Malaysia where the Personal Data Protection Act 2010 applies, you may have rights that help you manage your personal information. You can access your account to review, change or remove available details. These rights may include the ability to:

  • Ask for a copy of the personal information we hold about you.
  • Request correction of inaccurate information or deletion of information that no longer needs to be retained.
  • Restrict or object to particular uses, including promotional communications or certain processing activities.
  • Receive relevant information in a usable, portable format for transfer to another provider where applicable.
  • Request safeguards against decisions based solely on automated processing, including profiling, where applicable and without meaningful human review.

To exercise a right, contact us using the details in the “HOW TO CONTACT US” section. We will respond within the timeframe required by applicable law. If you are in the EEA or United Kingdom, you may also complain to your local data protection authority if you believe your information has been mishandled. Withdrawal of consent: Where processing is based on consent, you may withdraw it by contacting us. Withdrawal does not affect processing completed before the request. Marketing preferences: Promotional emails can be stopped through the “Unsubscribe” link, by replying to an SMS with “STOP/UNSUBSCRIBE” or by contacting us. Service-related messages may still be sent. Account information You can inspect or amend account information:

When you request account deletion, we deactivate the account and remove personal information from active systems. We may retain limited information where necessary for fraud prevention, dispute handling or legal compliance. Cookies and similar technologies: Browsers commonly accept cookies automatically. You can block or erase them through browser settings, although certain functions may be affected. To manage interest-based advertising choices, visit aboutads.info/choices. Privacy questions can be sent to [email protected]

11. DO-NOT-TRACK SIGNALS

Many browsers provide a “Do-Not-Track” or “DNT” setting, but no consistent industry standard currently governs how it should be handled. We therefore do not presently respond to DNT signals. If an accepted standard emerges, this notice will be revised.

12. CHANGES TO THIS NOTICE

We may revise this notice when needed, including to reflect changes in legal requirements. The “Last updated” date at the top shows when the current version was issued, and revisions apply once published. For significant changes, we may also place a notice on the website or contact you directly. We encourage you to check this page periodically.

13. CONTACT DETAILS

For questions or comments, email us at [email protected]

14. ACCESSING, CHANGING OR REMOVING YOUR DATA

You may request access to, correction of or deletion of your personal information at any time through aruvanvelmora-my.live/contact. Requests will be handled in line with applicable data protection requirements.